Reopening & Resources » Technological Resources and Support

Technological Resources and Support

Tech support

Everest Value School makes it a priority to provide technological support to its students and families, especially during the shift to Distance Learning. Whether a student needs help finding a link to connect to their online class or there is an issue with their Value school-provided laptop, there is a technological support specialist that may help you troubleshoot and resolve these issues. For any questions or concerns regarding connectivity or online classroom links please contact our main office at (213) 340-7423

 

For more specific question on laptop troubleshooting please reach out to our Technology support team member, Ms. Hang, at the following email: [email protected].

 

If you continue to experience problems, you can submit a technology support ticket. Whether you need help finding a link to connect to your online class or there is an issue with your Value school-provided Chromebook, there is a technological support specialist that can help you troubleshoot and resolve these issues and more at each site.

Anyone with an @valueschools email account should be able to login using Google credentials.

 

For students, staff and teachers:
Login to report a problem or concern

 

For parents:
Login to report a problem or concern

 

Wifi symbolAccess Low Cost Internet

Spectrum and ATT offer low cost internet and eligibility may be determined by participation in National School Lunch Program. If you qualify for free or reduced school lunch, you may request a Value Schools letter certifying that your student participates in the National School Lunch program. Contact Erika Coronel at [email protected], if you have additional questions.

Per Spectrum's website, "Spectrum Internet assist requires no contracts, and as always, there are no data caps or hidden fees."
 
Eligibile low-income households can receive 3-30 Mbps high-speed internet, along with Security Suite and an internet modem, at no additional charge for either $22.99 (with wifi router) or $17.99 (without wifi router)--as reported by Spectrum on August 2020, Spectrum determines prices and this may change. 
 
To qualify for this program, one or more members must receive assistance via the National School Lunch Program (NSLP), Supplemental Security Income (applicants over 65 years of age) or Community Eligibility Provision (CEP) of the NSLP.
 
Call to determine if Spectrum services your home 833-267-6094
 
View the Spectrum online application form.
Per ATT's website, Access from AT&T provides low-cost internet service for eligible households.*
  • Eligibility determined by lunch program or income
  • Free installation and in-home Wi-Fi®
  • No annual contract
  • No deposit
  • Data cap: Service will include 150GB or 1TB of data
 
Internet service for $10/mo. or less based on the maximum speed available at your address 1mbps-25Mbps
 
Find out exact service speed and if available at your home by calling 1-855-220-5211.
 
View ATT Online Application or read more FAQ.

 

A team of dedicated educators across all four Value Schools created and compiled video tutorials on various distance learning tasks. Following are links for tech tutorials created for students and parents.

Student Tech Tutorials

An Overview of Gmail and Google Classroom

  • How to login to Gmail/Google Classroom (6:13)
  • Where to find assigned classwork in Google Classrom (8:00)
  • How to submit an assignment on Google Classroom (11:33)
  • How to switch accounts, if multiple students are using the same computer (not chromebook) (15:42)
  • How to switch accounts if multiple students are using the same chromebook (17:11)
  • How to find pending assignments or work that needs to be turned in (28:44)

How to Authenticate Zoom Account